Terms of Use

Welcome to Muse-storm. These Terms of Use govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

1. About Our Services

Muse-storm provides advisory and facilitation services to assist individuals whose bank cards have been retained by ATMs. We offer guidance, documentation support, and bank liaison services. We are not a bank, financial institution, or legal service provider.

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement to use our services. By using our website, you represent and warrant that you meet these requirements.

3. Service Limitations

Our services are advisory in nature. You acknowledge and agree that:

• We do not guarantee any specific outcome regarding card recovery
• Final decisions regarding card recovery rest with the issuing bank
• Timeframes provided are estimates and may vary based on bank procedures
• We act as facilitators and advisors, not as your legal or financial representative
• Our services do not constitute legal or financial advice

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information about your situation
• Respond promptly to our communications
• Not provide false or misleading information
• Cooperate with reasonable requests for documentation or information
• Not use our services for any unlawful purpose

5. Payment and Refunds

Service fees are as displayed on our website at the time of purchase. Payment is due upon confirmation of your service request. Refunds may be considered on a case-by-case basis if:

• We are unable to commence services due to circumstances on our end
• You cancel within 24 hours of purchase and before services have begun

No refunds will be provided once active work on your case has commenced, as our services involve time and expertise that cannot be recovered.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Muse-storm or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

7. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The website will be uninterrupted or error-free
• Any specific results will be achieved through our services
• Information on the website is complete, accurate, or current

8. Limitation of Liability

To the maximum extent permitted by law, Muse-storm shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to:

• Loss of profits or revenue
• Loss of data
• Loss of opportunity
• Delays in card recovery or access to funds

Our total liability for any claim arising from these terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Muse-storm, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these terms by reference.

11. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

12. Termination

We may terminate or suspend your access to our website or services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of New South Wales.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions about these Terms of Use, please contact us:

Email: [email protected]
Address: Level 12, 201 Elizabeth Street, Sydney NSW 2000, Australia